Red Mountain Resort
Building on Word of Mouth.
Our Customer Reviews
At SimplyPowder.com we are passionate about what we do and what our customers have to say about us, and the partners that we work with.
Best Ski Tour Operator in the Rockies - Jessica Kaczmer
Our last corporate ski trip to Revelstoke Mountain Ski Resort was an incredible success and I would chalk that up entirely to Simply Powder & their partner company Resort Tours. As a corporate group, we had different needs than student groups that other tour operators tend to cater towards. The owner of Resort Tours & Simply Powder, Tod Canton, completely understood that and went over and above to ensure that our group had the best on hill accommodation, dinner reservations and flawless service from our tour guides. The guides were wonderful with the employees’ children that attended the ski trip from coloring at the front of the bus, to ensuring that there were child-friendly movies available on the motor coach.
As with any trip through the mountains, ours was not without challenges. Our bus became stuck in a soft snow patch at a bathroom break enroute to Revelstoke and we even became “Revelstuck” for an evening in Revelstoke due to avalanche conditions in Rogers Pass. Tod readily accepted the critique that the bus did not having ideal tires for winter driving and he ensured that feedback would be immediately delivered to the tour bus company that he contracted for the tour. Additionally, after we realized that getting through Rogers Pass would not be possible, Tod contacted the hotel at Revelstoke Ski Resort and we were comfortably back in our hotel rooms within an hour (at a 50% discounted rate!)
On the organizing end, Resort Tours was excellent in answering questions, concerns and walking us through every logistical detail.
The trip was such a success that it made the front page of our internal corporate website and I was inundated with emails asking if there would be another trip next year.
Thank you to Tod and the rest of the Resort Tours team for providing one of the best ski trip weekends I have ever been on!
- Jessica Kaczmer, Pengrowth Energy | March 7-9, 2014
Local Pros - Alain Veillette
Last winter, I was planning a ski trip to Fernie for my family and some friends, a group of 8 people total. Since I was booking the air portion by myself, I did some search through the web for the ground portion (condo, transportation to/from airport, lift tickets). I contacted Tod and Resort Tours initially for the transportation but Tod offered me to take care of all aspects of my trip. A good choice! With his great knowledge of the area and his flexibiliy for a personnalized shuttle that was fitting with my flight schedule, we got a A-class service. Luxury chalet was great, lift tickets delivered in advance and transport was on schedule. Don't hesitate, he is a pro and a "local" who is taking great care of its clients.
- Alain Veillette, Bromont, QC | March 3-9, 2014
Super Customer Service - Randy Price
Booked a trip with Simply Powder in spring 2014 for my extended family to Kimberley, BC. Our package included lodging, transportation and tickets. Super customer service, will be back in winter 2015 with a larger group!
- Randy Price, Vancouver, BC | February 6-11, 2014